Casabianca Furniture allows returns only on unopened, new items in the original packaging within 15 days from the date of receipt. Casabianca Furniture is not responsible for any freight charges or any fees on return goods. No refunds, only account credits are processed excluding any freight charges and any fees. There is a 25% restocking fee applies on all returns. Once authorization is granted, the dealer has 15 days to return the merchandise. Casabianca Furniture suggests to properly insure your shipment as we will not be responsible for any freight damage that may occur. We may refuse your return if the item has been improperly packaged, not in its original packaging or it has obtained visible freight damage in transit.