This is to inform Casabianca Furniture Dealers of the policies which are applicable towards the sale of all Casabianca Furniture products manufactured and distributed under the Casabianca Furniture label. Casabianca Furniture takes pride in distributing its products on a very selective basis to those dealers who will maintain and enhance the prestige and reputation of Casabianca Furniture, and who will also contribute to its constant growth. Casabianca Furniture will attempt to prevent over representation of its product line within a specific market area. Casabianca Furniture will not sell to any dealer who will use business, distribution, or sales methods which will have a negative impact on the value of the Casabianca Furniture brand, its products its distribution objectives.
MINIMUM ADVERTISED PRICE (MAP) POLICY
Casabianca Furniture applies a straight forward single market value price policy at retail. Any advertised price that is lower than MAP will result in the dealer foregoing their co-op accrual; all rights to Casabianca Furniture approved advertising images and could result in account termination. Only approved sales by Casabianca Home can break MAP during sale events contact us for more information. (MAP is not monitored on Clearance, Discontinued, Phasing out, White labeled or Private labeled items. )
DEFECTIVE / FREIGHT DAMAGE
MERCHANDISE MUST BE INSPECTED IMMEDIATELY UPON RECEIPT, ANY FREIGHT CLAIMS ARE TO BE MADE WITHIN 48 HOURS OF RECEIPT. IF MERCHANDISE ARRIVES DAMAGED DUE TO TRANSIT, IT IS THE DEALER’S RESPONSIBILITY TO FILE A CLAIM WITH THE FREIGHT CARRIER. IF MERCHANDISE IS OTHERWISE DEFECTIVE, THE DEALER MUST NOTIFY CASABIANCA FURNITURE CUSTOMER SERVICE IMMEDIATELY UPON DISCOVERY (NO LATER THAN 48 HOURS). Returns will not be accepted prior to written authorization all return requests for damaged or 90 DAYS AGAINST DEFECTIVE PRODUCTS from the date of receipt and must provide photos of the damage or defect. Once authorization is granted, the dealer has 15 days to return the merchandise. Casabianca Furniture will not be responsible for damages and freight charges on merchandise improperly packaged for return. Merchandise must be returned by the carrier specified by Casabianca Furniture. Casabianca Furniture may choose to authorize repair or make adjustments instead of an exchange. Casabianca Furniture will not be responsible for damage that occurs as a result of improper storage or handling after the merchandise leaves its factory. A 25% fee will be charged upon inspection by Casabianca Furniture for returns that are found to have no manufacturing defects. This policy has the objective of clarifying the fees that will be charged for returning merchandise when the defects mentioned on the return authorization are unfounded.
Casabianca Furniture allows returns only on unopened, new items in the original packaging within 15 days from the date of receipt. Casabianca Furniture is not responsible for any freight charges or any fees on return goods. No refunds, only account credits are processed excluding any freight charges and any fees. There is a 25% restocking fee applies on all returns. Once authorization is granted, the dealer has 15 days to return the merchandise. Casabianca Furniture suggests to properly insure your shipment as we will not be responsible for any freight damage that may occur. We may refuse your return if the item has been improperly packaged, not in its original packaging or it has obtained visible freight damage in transit.
Casabianca Furniture has developed a very unique and flexible approach to shipping. Casabianca Furniture has selected several types of delivery methods, featuring preferred carriers. The dealer has the choice to utilize our network of carriers for transport or to route via their own preferred network on a collect basis.
Dealers are responsible for all freight charges; we have two options for transporting goods
1. Dealers may select Casabianca Furniture preferred furniture haulers
2. Dealers may select their own carrier. In such cases, Casabianca Furniture bears no responsibility for the lost or damaged goods.
The warehouse should only be contacted once the product is ready to ship and only for transportation arrangements. All other order inquiries should be made through your Casabianca Furniture Customer Service Representative at (800) 652-6344.
If you have further questions or would like to discuss your shipping options in more detail, please contact our Logistics Department at:
Casabianca Furniture Logistics Department
Attn: Customer Service Department
PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
Prop 65 WARNING
Proposition 65 was implemented in the state of California in 1986 to protect California's citizens and the state's drinking water sources from chemicals known to cause cancer, birth defects or other reproductive harm, and to inform citizens about exposure to these chemicals.
Some Casabianca Furniture products may contain a chemical known to the State of California to cause cancer, birth defects or other reproductive harm and may, therefore, be required to carry the California Proposition 65 warning notice due to their contents or construction materials.
For more information, please visit the California Office of Environmental Health Hazard Assessment website.
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Trademarks All trademarks, service marks and trade names of Casabianca Furniture, LLC used in the site are trademarks or registered trademarks of Casabianca Furniture, LLC
Warranty Disclaimer This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Casabianca Furniture, LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Casabianca Furniture, LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Casabianca Furniture, LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability Casabianca Furniture, LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Casabianca Furniture, LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors In the event that Casabianca Furniture, LLC product is mistakenly listed at an incorrect price, Casabianca Furniture, LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Casabianca Furniture, LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Casabianca Furniture, LLC shall issue a credit to your credit card account in the amount of the incorrect price.
Termination These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Casabianca Furniture, LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Notice Casabianca Furniture, LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable methods to the address you have provided to Casabianca Furniture, LLC.
Miscellaneous Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Casabianca Furniture, LLC products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Casabianca Furniture, LLC products) must be commenced within one (1) year after the claim or cause of action arises. Casabianca Furniture, LLC's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Casabianca Furniture, LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Casabianca Furniture, LLC or other licensed employee, host, or representative, as well as other members or visitors on the site, is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Participation Disclaimer Casabianca Furniture, LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Casabianca Furniture, LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Casabianca Furniture, LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property rights of another or (d) offensive or otherwise unacceptable to Casabianca Furniture, LLC in its sole discretion.
Indemnification You agree to indemnify, defend, and hold harmless Casabianca Furniture, LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Third-Party Links In an attempt to provide increased value to our visitors, Casabianca Furniture, LLC may link to sites operated by third parties. However, even if the third party is affiliated with Casabianca Furniture, LLC, Casabianca Furniture, LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Casabianca Furniture, LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Casabianca Furniture, LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site but for sites, it links to as well (including if a specific link does not work).