This is to inform Casabianca Furniture Dealers of the policies which are applicable towards the sale of all Casabianca Furniture products manufactured and distributed under the Casabianca Furniture label. Casabianca Furniture takes pride in distributing its products on a very selective basis to those dealers who will maintain and enhance the prestige and reputation of Casabianca Furniture, and who will also contribute to its constant growth. Casabianca Furniture will attempt to prevent over representation of its product line within a specific market area. Casabianca Furniture will not sell to any dealer who will use business, distribution, or sales methods which will have a negative impact on the value of the Casabianca Furniture brand, its products its distribution objectives.
MINIMUM ADVERTISED PRICE (MAP) POLICY
Casabianca Furniture has established a straight forward single market value price policy at retail. The Casabianca Furniture Market Value is also the Minimum Advertised Price. Any advertised price that is lower than our MAP pricing will result in your account suspension.
DAMAGES/ 90 DAYS DEFECTIVE POLICY
MERCHANDISE SHOULD BE INSPECTED IMMEDIATELY UPON RECEIPT, AND ANY CLAIMS SHOULD BE MADE WITHIN 48 HOURS. IF MERCHANDISE ARRIVES DAMAGED DUE TO TRANSIT, IT IS THE DEALER’S RESPONSIBILITY TO FILE A CLAIM WITH THE FREIGHT CARRIER. IF MERCHANDISE IS OTHERWISE DEFECTIVE, THE DEALER MUST NOTIFY CASABIANCA FURNITURE CUSTOMER SERVICE IMMEDIATELY UPON DISCOVERY (NO LATER THAN 48 HOURS). Returns will not be accepted prior to written authorization all return requests for damaged or 90 days against defective products from the date of receipt must provide photos of the damage or defect. Once authorization is granted, the dealer has 15 days to return the merchandise. Casabianca Furniture will not be responsible for damages and freight charges on merchandise improperly packaged for return. Merchandise must be returned by the carrier specified by Casabianca Furniture. Casabianca Furniture may choose to authorize repair or make adjustments instead of exchange. Casabianca Furniture will not be responsible for damage that occurs as a result of improper storage or handling after the merchandise leaves its factory. A 25% fee will be charged upon inspection by Casabianca Furniture for returns that are found to have no manufacturing defects. This policy has the objective of clarifying the fees that will be charged for returning merchandise when the defects mentioned on the return authorization are unfounded.
Casabianca Furniture allows returns only on unopened, new items in the original packaging with in 15 days from the date of receipt. Casabianca Furniture is not responsible for any freight charges or any fees on return goods. No refunds, only account credits are processed excluding any freight charges and any fees. There is a 25% restocking fee applies on all returns. Once authorization is granted, the dealer has 15 days to return the merchandise. Casabianca Furniture suggests to properly insure your shipment as we will not be responsible for any freight damage that may occur. We may refuse your return if the item has been improperly packaged, not in its original packaging or it has obtained visible freight damage in transit.
Casabianca Furniture has developed a very unique and flexible approach to shipping. Casabianca Furniture has selected several types of delivery methods, featuring preferred carriers. The dealer has the choice to utilize our network of carriers for transport or to route via their own preferred network on a collect basis.
Dealers are responsible for all freight charges; we have two options for transporting goods
1. Dealers may select Casabianca Furniture preferred furniture haulers
2. Dealers may select their own carrier. In such cases, Casabianca Furniture bears no responsibility for the lost or damaged goods.
The warehouse should only be contacted once product is ready to ship and only for transportation arrangements. All other order inquiries should be made through your Casabianca Furniture Customer Service Representative at (800) 652-6344.
If you have further questions, or would like to discuss your shipping options in more detail, please contact our Logistics Department at:
Casabianca Furniture Logistics Department
Attn: Customer Service Department
PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Trademarks All trademarks, service marks and trade names of Casabianca Furniture, LLC used in the site are trademarks or registered trademarks of Casabianca Furniture, LLC
Warranty Disclaimer This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Casabianca Furniture, LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Casabianca Furniture, LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Casabianca Furniture, LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability Casabianca Furniture, LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Casabianca Furniture, LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors In the event that Casabianca Furniture, LLC product is mistakenly listed at an incorrect price, Casabianca Furniture, LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Casabianca Furniture, LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Casabianca Furniture, LLC shall issue a credit to your credit card account in the amount of the incorrect price.
Termination These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Casabianca Furniture, LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Notice Casabianca Furniture, LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Casabianca Furniture, LLC.
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Participation Disclaimer Casabianca Furniture, LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Casabianca Furniture, LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Casabianca Furniture, LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Casabianca Furniture, LLC in its sole discretion.
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Third-Party Links In an attempt to provide increased value to our visitors, Casabianca Furniture, LLC may link to sites operated by third parties. However, even if the third party is affiliated with Casabianca Furniture, LLC, Casabianca Furniture, LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Casabianca Furniture, LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Casabianca Furniture, LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).